This Privacy Policy sets forth the Oasis Club policies regarding the collection, use and protection of the personal info rmation of those using the Oasis Club website. Personal info rmation means info rmation that can be linked to a specific individual, such as name, address, telephone number, and e-mail address.
Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the current version.
When browsing our site, you are not required to provide any personal info rmation unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.
In order to redeem travel through our site, you must provide us with certain personal info rmation such as your frequent traveller numbers, your name, your telephone number, your e-mail address and the name or names of the person(s) travelling (if not you). We require this info rmation so that we can process, fulfil and confirm your reservations and transactions and keep you info rmed of each transaction's status. If you are making a reservation for one or more travellers other than yourself, you will need to make sure that each of these other travellers agrees, in advance, that you may disclose their personal info rmation to us.
If you choose to become a member of the Oasis Club, you must provide your name, address, telephone number, e-mail address, a unique login name and password.
This info rmation is collected on the registration form for several reasons including: (i) personal identification; (ii) to complete redemptions or accrual; (iii) to allow us to contact you for customer service purposes, if necessary; (iv) to customize the content of our site to meet your specific needs; and (v) to make product improvements to our site.
As an Oasis Club member you will also occasionally receive updates from us about fare sales in your area, special offers, new Kuwait Airways services, and other noteworthy items.
Oasis Club newsletters and E-statement service are benefits you may choose to subscribe to that keep you up to date with the latest special developments at Kuwait Airways, Oasis Club and/or its partners.
We automatically log generic info rmation about your computer's connection to the Internet, which we call "session data", that is anonymous and not linked to any personal info rmation. Session data consists of things such as IP address, operating system and type of browser software being used and the activities conducted by the user while on our site. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyse such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such info rmation does not identify any visitor personally, it is possible to determine from an IP address a visitor's Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity.
"Cookies" are small pieces of info rmation that are stored by your browser on your computer's hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them, and are unable to do such things as run programs on your computer, plant viruses or harvest your personal info rmation.
First and foremost, you can rest assured that no personally identifiable info rmation ("PII") about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by the Oasis Club web site and, as a result, none can be passed on to any third parties.
From time to time we may add or enhance services available on the site. To the extent these services are provided and used by you, we will use the info rmation you provide to facilitate the service requested. For example, if you email us with a question, we will use your email address, name, nature of the question, etc. to respond to your question. We may also store such info rmation to assist us in making the site the better and easier to use.
When you reserve travel services through the Oasis Club site we must provide certain of your personal info rmation to the airline or other involved third party to enable the successful fulfilment of your travel arrangements.
We use information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical info rmation based on this data to suppliers, advertisers, affiliates and other current and potential business partners.
All personal info rmation you provide to Oasis Club is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.
The Oasis Club site contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which Kuwait Airways has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from this Privacy Policy. Of course, you are solely responsible for maintaining the secrecy of your passwords and your Oasis Club membership account info rmation. Please be very careful, responsible, and alert with this info rmation, especially whenever you're online.
In addition to the circumstances described above, Kuwait Airways may disclose member info rmation if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Kuwait Airways or its affiliated companies or when we have reason to believe that disclosing the info rmation is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities
This policy is effective as of April 1, 2005 . |